Xbox Series X & S Repair Melbourne — HDMI, Disc Drive, Overheating

The Xbox Series X and Series S launched in November 2020 — the same month as the PlayStation 5. Now 4.5 years old, Series X consoles are developing the same faults seen in any high-performance device of this age: thermal paste degradation, HDMI port wear, and disc drive issues. The Series X's HDMI 2.1 port — which enables 4K@120Hz and is essential for the console's headline features — is a known failure point that we repair regularly at STS.

At STS Roxburgh Park, we repair both Xbox Series X (the full-size, 4K disc-drive model) and Xbox Series S (the compact digital-only model). The two consoles share similar board architecture but differ significantly in physical design — the Series X's tower format has a very different disassembly approach to the compact Series S. Our technicians are experienced with both.

Xbox Series X HDMI port repair is our most common Series X service. The HDMI 2.1 connector on the Series X is soldered to the main board with fine-pitch pins — physical damage from cable impacts or wear over thousands of insertions can break individual pins or crack the connector housing. We repair HDMI ports at the pin/connector level using micro-soldering. Cost from $99 depending on the extent of damage.

Thermal compound replacement addresses the most common performance complaint: overheating causing fan noise, thermal throttling mid-game, or unexpected shutdowns. The Series X uses a large vapour chamber covering both the custom AMD APU and the GPU cores. The thermal compound between the vapour chamber and the chips degrades over 3–4 years of regular use. A thermal compound replacement and fan clean from $79 typically reduces APU temperatures by 10–15°C and resolves fan noise at idle.

Xbox Series X disc drive repair requires awareness of Microsoft's security pairing. Later Series X firmware versions paired the disc drive to the console's board via a security check — a replacement drive must either be the original or go through Microsoft's pairing process. We handle this correctly on applicable consoles. Series X disc drive repair from $129.

The Xbox Series S is the most compact current-generation console — its smaller internal volume makes it run warmer at equivalent workloads, and thermal compound degradation is more noticeable. Series S thermal service from $69. The Series S has no disc drive but shares the USB port placement and connectivity with the Series X.

Xbox controller repairs (USB-C charging port, bumper/trigger faults, stick drift) are separate from console repairs — we handle these from $59.

Our workshop is at Shop G69, 250 Somerton Road, Roxburgh Park. Open 7 days, 9am–5pm.

Ready to get started?

Walk in any time — no appointment needed. Free diagnostic. Fixed-price quote before we start. 6-month warranty. (03) 8339 0014 · Shop G69, 250 Somerton Rd, Roxburgh Park.