Why is my iPhone not charging?

iPhone not charging has four main causes: (1) Debris in the Lightning or USB-C port — pocket lint and dust compress into a solid mass that prevents cable contact. This is extremely common and often resolves with a careful clean. (2) A damaged charging cable — try a different Apple-certified cable. (3) A physically damaged or worn charging port — the connector has loosened with use. Port replacement from $69. (4) A degraded battery that the iPhone's charging circuit has paused charging to protect — battery replacement from $79. Free diagnostic at STS to find the specific cause.

My iPhone Lightning port is full of lint — can that be fixed?

Yes, and this is one of the easiest iPhone charging fixes. The Lightning port accumulates pocket lint that compresses over time into a solid plug — the cable can't fully seat, so charging contact isn't made. We clean Lightning ports for free during diagnostics using specialist tools. Don't use toothpicks or metal objects to clean it yourself — these can damage the Lightning pins. After cleaning, if the port still doesn't charge, the pins may be bent or the port itself damaged, requiring replacement from $69.

My iPhone 15 USB-C port is loose — is that repairable?

Yes. The iPhone 15 series moved from Lightning to USB-C. The USB-C port on iPhone 15/15 Pro can develop a loose connection with daily plug/unplug cycles, particularly if cables are inserted at an angle. Port replacement restores firm charging and data transfer. iPhone 15 USB-C port repair from $79 at STS. The port is soldered to the logic board — this is a micro-soldering repair, not a plug-in module.

My iPhone shows charging but the battery percentage doesn't go up — what's wrong?

Charging indicator on but no actual charge gain is usually a battery fault, not a port fault. The iPhone is detecting the charger and showing the lightning bolt, but the battery cells are so degraded they won't accept charge. Battery replacement from $79 resolves this. Check Settings → Battery → Battery Health — if it shows below 80% or "Service Recommended", battery replacement is confirmed. It can also be the charging IC on the logic board if the battery shows healthy — free diagnostic to confirm.

How long does iPhone charging repair take in Melbourne?

Lightning port cleaning: free, same day (30 minutes). Lightning port replacement: same day (1–2 hours). USB-C port repair (iPhone 15): 1–2 hours, same day in most cases. Battery replacement: same day (45 minutes to 1 hour). Charging IC repair: 1–2 days (board-level micro-soldering). Walk in and most charging issues are resolved the same day.

Book Repair (03) 8339 0014

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Book Repair (03) 8339 0014

iPhone charging specialists · from $69

iPhone Not Charging Melbourne — Lightning Port, USB-C, Battery

iPhone won't charge, charging slowly, loose Lightning or USB-C port, port lint cleaning, battery not accepting charge. All iPhone models including iPhone 15/16 USB-C. Free diagnostic. Roxburgh Park, Melbourne.

6 months warrantySame day4.9★ rated

from $69

Starting from

Same day

Turnaround

6 months

Warranty

An iPhone that won't charge is one of the most urgent phone repairs — especially when you're already at 5% battery. Most iPhone charging faults are resolved same-day at STS, and a significant percentage are resolved for free (lint cleaning and cable test). Before assuming the worst, the free diagnostic eliminates the simple causes first.

The charging architecture differs between iPhone models. iPhones up to iPhone 14 (and iPhone SE 3rd gen) use Lightning — Apple's proprietary 8-pin connector. iPhone 15 and later switched to USB-C. Each has distinct failure modes, though the underlying causes are often the same: port debris, connector wear, battery degradation, or the charging management IC on the logic board.

Lint cleaning is the first step for any iPhone not charging. Lightning ports trap pocket lint efficiently — the small opening and deep pin arrangement acts like a lint collector. After months in a pocket, a solid compressed lint plug prevents the cable connector from fully seating. We clean Lightning and USB-C ports with specialist tools during the free diagnostic at no charge. If lint was the only issue, the phone charges normally immediately after. If the port still doesn't work after cleaning, the issue is mechanical (worn or bent pins) or on the board.

Lightning port replacement on iPhone 7 through iPhone 14 is a same-day repair. The Lightning port is a separate component on most iPhones, connected to the main board via a flex cable. Replacement restores the original secure click-in connection and full charging speed. From $69.

USB-C port repair on iPhone 15, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16 series: unlike Samsung which uses a separate USB-C board on many models, the iPhone 15 and 16 USB-C port is soldered directly to the logic board. This requires micro-soldering for replacement — careful work under a microscope. Port repair from $79.

Battery not charging (shows charging, percentage stays flat) is a battery cell failure mode. When lithium-ion cells degrade past a certain threshold, the charging management IC stops accepting charge to prevent further degradation — the iPhone shows the charging animation but the battery level doesn't increase. Battery replacement restores normal charging. From $79 (iPhone 11), $89 (iPhone 12/13/14), $99 (iPhone 15 series).

Charging IC failure (TIGRIS chip on recent iPhones) is a board-level fault where the charging management silicon has failed. Symptoms: phone won't charge at all, no response when plugged in, or charges only at a trickle (1–2W instead of the normal 20W). This requires micro-soldering. We replace the IC rather than the full board, saving significant cost over Apple's quoted repair. From $149.

Wireless charging not working is a separate fault — the Qi coil or the NFC/wireless charging IC. If wired charging works but wireless doesn't, the port isn't the issue. Wireless charging repair from $89.

Our workshop is at Shop G69, 250 Somerton Road, Roxburgh Park. Open 7 days, 9am–5pm.

Pricing

Lightning Port Cleaning

Frequently Asked Questions

Other Services

iPhone Repair

iPhone 16 Repair

iPhone Battery Service

Charging Port Repair

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Walk in any time — no appointment needed. Free diagnostic often finds the fix for free (lint cleaning). 6-month warranty. (03) 8339 0014 · Shop G69, 250 Somerton Rd, Roxburgh Park.